Legal

Refund Policy

A 7-day refund window on digital course purchases, with no reason required.

Last updated: 29 August 2026

This policy applies to digital courses and digital products bought from YashGoSign Courses at courses.yashgosign.com. It forms part of our Terms & Conditions.

As of 29 August 2026, no course is available for purchase and no payments are being accepted. This policy will apply to purchases from the point courses go on sale.

1. The 7-day refund window

You can request a full refund within 7 days of your purchase, and you do not need to give a reason.

If the course is not what you expected, is not right for your level, or simply is not useful to you, tell us within 7 days of the date of purchase and we will refund you in full.

We would rather refund someone promptly than keep money from a person who did not get value from the material.

2. How to request a refund

Email gosignwithyash@gmail.com with the subject line “Refund request”, and include:

  • the email address you used at checkout;
  • the name of the course;
  • the approximate date of purchase.

Please send your request from the email address used for the purchase where possible — it lets us verify the order without asking you for anything sensitive. Never send card details, UPI PINs or OTPs.

3. How refunds are processed

  • We will acknowledge your request by email, normally within two to three working days.
  • Approved refunds are issued to the original payment method through the payment provider used at checkout. We cannot refund to a different card, account or method.
  • We will submit the refund within 5 working days of approving it. How long it then takes to appear depends on your bank or payment provider — commonly 5 to 10 working days, and sometimes longer for international cards.
  • Refunds are issued in the currency of the original transaction. We cannot control exchange-rate movements, or any charge your own bank applies, so the amount you receive in your local currency may differ slightly from the amount you paid.

4. What happens to your access

When a refund is issued, your access to the course ends. You must stop using the course and delete any downloaded material. Continuing to use content after a refund is a breach of our Terms & Conditions.

5. After the 7-day window

We are not able to offer refunds more than 7 days after purchase, since the course is digital content that is available to you immediately.

That said, if something has genuinely gone wrong — you were charged twice, you never received access, the material is faulty or inaccessible, or you were charged in error — contact us regardless of how long ago it was. We will fix it. This policy is not a reason for us to keep money we should not have.

6. Fair use

This policy is offered in good faith. We may decline a refund request where there is clear evidence of abuse — for example repeatedly buying and refunding the same course, or sharing, redistributing or republishing course content in breach of our terms.

7. Your statutory rights

Nothing in this policy limits any rights you have under applicable consumer protection law. Where the law gives you stronger rights than this policy, the law applies.

8. Contact

For any refund question, email gosignwithyash@gmail.com. See also our Terms & Conditions and Privacy Policy.